About OWL

Frequently Asked Questions about OWL Registration and Log In


Where can I purchase an access code?

Purchase an access code or view the OWL Access Code Guide.

What if I forgot my login and/or password?

If you forget your login or password, click the I've forgotten my login and/or password link on the login page. For other login issues, use Login Help on the left navigation menu on the login page.

I forgot to bookmark the login page during registration. How do I get back to the login page?

  1. Go to www.cengage.com/owl.
  2. In the Log In or Register Here box, choose the type of textbook you use.
  3. Click on your textbook name.
  4. Click on your school name.
  5. Click on the blue arrow under User Login Page.
  6. Bookmark this login page for future visits.

I'm getting a warning that my OWL access is about to expire. How do I extend my OWL access?

First, purchase a new OWL access code. Once you have another OWL access code you can extend your access.
  1. Go to www.cengage.com/owl.
  2. In the Log In or Register Here box, choose the type of textbook you use.
  3. Click on your textbook name.
  4. Click on your school name.
  5. Click on the blue arrow under Student Registration.
  6. Carefully select your course name and section.
  7. Enter the information on the Self-Registration Form. Be sure to enter the user name, login, and password that matched your previous OWL registration. Type your new access code into the Access Code space.

  8. ** It is very important to use your previous login and password so that your existing OWL account is extended rather than creating a new one. Do NOT create a new login. **

    If you have forgotten your old account information, go to the login page and use the I've forgotten my login and/or password link to have the information sent to you before you register.

  9. Confirm that your information matches that for the individual listed. (If no match is found and you are sure you had a previous login, go back to the login page for your school and text and use the I've forgotten my login and/or password link to have the information sent to you.)
  10. Press Continue.

What if I accidentally registered for the wrong school or the wrong OWL text?

Contact tech support to resolve the issue. For help, see the Technical Support area in the lower right of the www.cengage.com/owl page. Have your login and access code available.

How do I switch to a different course or section?

  1. After logging in, click Add/Switch Course from the menu bar at the left.
  2. Click Request Switch.
  3. Follow the directions.
  4. Click Course Menu on the menu bar, and you should see that you have been switched to the selected class.
If you switch between sections in the same course all of your work will be transferred. It will not be transferred when you switch between courses.

I registered correctly and logged in. What should I do next?

Read the Getting Started guide for using OWL.

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